Payment Policy

This Payment Policy explains how payments work on Hirelan for subscriptions, leads, wallet top-ups, and other digital fees. Related rules: Terms and Conditions, Refund Policy, Cancellation Policy.

1. Merchant of record

Payments for Hirelan Platform products are collected by Hirelan / its operating entity for digital marketplace services offered at https://hirelan.com. Third-party vendors may separately invoice you for their professional services; those invoices are not Hirelan Platform fees unless clearly labelled at checkout.

2. Payment methods and gateway

• We accept payments through authorized Indian payment gateways (for example Razorpay or other processors enabled in checkout).
• Supported methods may include UPI, credit/debit cards, net banking, and other options shown at checkout.
• Card and banking data are processed by the payment gateway; Hirelan does not store full card numbers on its servers.

3. Pricing and currency

Prices are displayed before you confirm payment, generally in INR (₹). Applicable taxes (including GST where required) may be added and shown at checkout or on the invoice/receipt. We may change plan pricing prospectively; existing prepaid periods are not retrospectively repriced.

4. Order confirmation

After a successful payment, you receive an on-screen confirmation and/or email/SMS where configured. Retain your payment / order ID for support. Access to digital features is usually activated automatically after the gateway confirms success.

5. Failed, pending, and disputed payments

• If a payment fails, no charge should complete; retry or use another method.
• Pending payments may take time to settle with your bank. Contact support with the payment ID if access is delayed beyond a reasonable time.
• For unauthorized transactions, contact your bank and notify support@hirelan.com promptly.

6. Invoices and records

Where invoicing is enabled, invoices or payment receipts are available in your account or on request. Provide correct GST / billing details before payment if you need them on the invoice.

7. Security

Checkout pages use HTTPS. Payment partners are PCI-DSS compliant processors. Never share OTPs or card CVV with anyone claiming to be Hirelan support.

8. Contact for payment issues

Hirelan
330, RV Mall [Rashmi Vatva Mall], opp. Vatva Police Station, Near Reliance Trends, Ahmedabad, Gujarat 382440, India
Email: support@hirelan.com · Billing: info@hirelan.com
Phone: +91 88661 25448
Contact page